Policies

Returns Policy

We do not allow returns for any items except under the following conditions :

If a wrong product was sent :

Please contact us, and we will replace it free of charge

If the product has defect or is faulty :

Keycaps : Due to the nature of manufacturing keycaps, minor scratches or dots will not be subjected for a return/exchange
Others : Please contact us with detailed information of the defect or fault with your order number

Cancellation and Refund Policy

Please make sure that you purchase after reviewing the products carefully, as any refunds will have 3.65% taken out of the total amount as a result of PayPal's fees.
"Why is there a PayPal fee of 3.65%?"

Due to PayPal's G&S policies, all purchases from our store has a 3.65% fee taken out by PayPal. Instead of raising our prices to accommodate this fee, we simply take it out of any refunds or cancellations
You can find out more information from here

"The charge to my bank account is slightly different than what I saw at checkout!"

This is due to the exchange rates that you go through when checking out with PayPal. PayPal's exchange rates are not always the best, which can cause this